Conditions Minor illnesses such as cold, cough, sore throat, and fever
Allergies
Headaches
Urinary tract infections (UTIs)
Earaches
Skin rashes
Diarrhea or constipation
Insect bites or stings
Mild muscle aches or strains
Questions about medications
Post-surgery follow-up questions (non-emergency)
Refills for certain medications]
Services Assessment of symptoms to determine the severity of the condition
Guidance on self-care at home
Recommendations on whether to see a doctor or go to the emergency room
Referrals to appropriate healthcare providers
Follow-up calls to check on a patient's progress
General health information and education
